Terms of Service
Last updated: July 10, 2026
1. Who we are
Zenzy Tales ("we", "us") provides an AI-assisted bedtime storytelling service for families, available at zenzytales.com. By creating an account or using the service you agree to these Terms of Service.
2. Accounts and children
Only a parent or legal guardian aged 18 or older may create an account. Child profiles are managed by the parent from a PIN-protected dashboard. You are responsible for the activity that happens under your account and for keeping your login credentials confidential.
3. Subscriptions, billing, and cancellation
Paid plans renew automatically at the interval shown at checkout until cancelled. You can cancel at any time from the parent dashboard; access continues through the end of the paid period. We do not offer refunds for partial billing periods except where required by law.
4. Acceptable use
Do not attempt to reverse engineer, scrape, resell, or redistribute the stories, audio, or artwork. Do not use the service to harass others, upload unlawful content, or circumvent parental controls. We may suspend accounts that abuse the service.
5. Content and intellectual property
All stories, audio narration, illustrations, and site content are owned by Zenzy Tales or its licensors and provided for personal, non-commercial family use. Your subscription grants a limited, revocable licence to stream and read that content within the app.
6. AI-generated content
Some stories and illustrations are generated with the help of AI tools and then reviewed by our team before publishing. We aim for content that is kind, calm, and age-appropriate, but AI systems can make mistakes — please contact us if anything feels off.
7. Disclaimers and liability
The service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Zenzy Tales is not liable for indirect or consequential damages arising from your use of the service.
8. Changes to these terms
We may update these terms as the service evolves. Material changes will be announced in-app or by email. Continued use after an update means you accept the new terms.
9. Contact
Questions about these terms? Email hello@zenzytales.com.